Leadership in Times of Crisis - The London Riots

The London Riots began on Saturday 6th August 2011 with a handful of people who were angry at the death of a civilian, shot by a police bullet. Over the course of the next week, the riots grew to encompass the majority of London, as well as some of the other major cities in the UK, and the after-effects have left the whole of the country reeling with shock.

The Prime Minister and the Mayor of London cancelled their holidays to return to the city, and whilst they were never going to don riot gear and tackle the problem in that way, it was vital that their leadership was visibly present. However, it was disappointing that their leadership constituted trying to tiptoe around and make everyone happy, rather than boldly marching in to solve the situation. Sometimes leaders need diplomacy - sometimes they need action. And the defining point of a good leader is that they know which approach to use in every situation they face.

No matter what the leadership challenge being faced, there are three things that remain a constant way to begin the process of getting the best out of a difficult situation.

The first thing is to lead your people rather than herding them. A son once tried to take on his mother's usual role of getting their chickens into the hen house each night to keep them safe from foxes. Try as he might, he could not round them all up into the hen house, so the next evening he watched to see how his mother achieved the task. Instead of trying to round the chickens up, she walked among them, dropping handfuls of grain. Once the chickens started following the trail of grain, the mother was easily able to lead them inside the hen house, and they willingly followed.

The same principle applies to human beings - if we have trust in our leaders, and a reason to follow them, then it makes for a much easier process.

The second thing is to ensure that as a leader, you set realistic expectations. These expectations need to be high enough to challenge your people and push them to the best of their ability, but it is also very important that they are set realistically enough to be achievable, or there is a risk of damage to morale, and an air of "can't be bothered to try any more" can set in.

The third thing is to remember that as a leader, you cannot be all things to all people. You cannot be the friend, the colleague, the sympathetic ear, the supporter, the inspiration, the motivation and the firm kick-up-the-behind all at the same time. In pleasing some people you are going to end up offending others, and leadership is about having the courage to believe in your choice of actions, and to see them through to the very end.

Finally, those in leadership should always remember this - people will not remember what you say to them. People will not even remember what you do. But people will always remember how you made them feel. Therefore, a good starting point for leadership is to regularly ask yourself "How do I want my leaders to make *me* feel?"

Lucy Cadman Developing People Limited Helping individuals, teams and organisations maximise their performance.

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Did So Many Join The English Riots Because Of Permissive Parenting?

There are probably several complex factors that can throw light on the causes of the riots. Is one of them possibly that of permissive parenting?

Given the huge decline in the influence of organised religion, what is right and wrong is now mainly learned in the home and through the media. We tend to still assume that the role of a parent is to supervise children and teach them right and wrong. But to what extent is this still happening?

There are fathers and mothers of rioting teenagers who didn't know or claimed they didn't know their offspring were out on the street at night. One view is that some parents could indeed take more responsibility for the behaviour of their children, but that others are struggling to cope at the best of times, sometimes dealing with chronic illness or the effects of domestic abuse. Some parents in social housing work very long hours in low paid jobs to make ends meet and cannot afford a child-minder to keep an eye on their children when they are doing evening shifts or during the long school holiday.

For the rest of the population who are not particularly well off, especially younger families, money is very tight. High housing costs and reducing wages mean more mothers are obliged to go out to work for the family to make ends meet. Nevertheless there is still a common expectation these women will also do most of the domestic work in the home. As a consequence they have less to do with their children.

One argument is that since the 1960's, permissiveness in western culture has led to early sexualisation often not making its way into stable relationships, and that this leads to higher rates of divorce and weakened parenting. Mothers lack help from absent fathers to deal with bad behaviour and no-one to back them up telling kids about right and wrong.

We can only guess at this stage how many looters come from homes with incomplete parenting. From film on television, black youths were seen among the rioters. Is it a co-incidence that according to a BTEG report, 48 percent of black Caribbean families with dependent children are headed by a lone parent? This compares to the national average in the UK of 7 percent of households with children (according to Office of National Statistics 2007) It would be instructive to know the rate of lone parenting amongst the families bringing up the white rioters.

Another aspect of permissiveness has been the absence of effective public censorship of film, video and television. Someone said that being in the middle of the riot was like being in the middle of a computer game or a film set. Admittedly, research into the potential anti-social effects of the media is difficult area to investigate and has not always produced consistent results. However, many academic studies do suggest a relationship between exposure to media violence and violent behaviour.

Parents who watch and expose their family to bloodshed, sexual extortion and theft on television and video film, can only be helping with desensitisation to violence and other horrible behaviour.

Also the distinction between the virtual and the real seems to be disappearing for some young people. The computer game 'Grand Theft Auto' contains some horrendous scenes. Perhaps we shouldn't be surprised if some individuals eventually act out these hate-filled fantasies. If one opens one-self to such excitement there should be no surprise if a hellish state of mind starts to rule one's actions. The Christian religion argues there is a reality to evil from which we need to be saved.

Parents might tell their kids about legal penalties if one is caught breaking the law and may say it is morally wrong to steal from, harm or tell lies to others. To know what is said to be right and wrong is one thing, but to understand why it is a good rule is another. How many parents are not at home to explain their views e.g. when their kids are watching television. They may be too tired to be other than permissive in their attitude to bad behaviour in the home.

It is good to show care for others by respecting their property, helping them, and being honest with them. The hope for society is if the spiritual principles behind moral codes can be shown by parents so they can be seen as good and acceptable.

It is up to their offspring to do the rest - to think about matters, to accept what is a moral guideline worthy of following, to resolve to follow it in personal life and to resist temptation to go against it - these are all different stages in moral development.

But if they are not brought up to appreciate what makes laws good and useful they are unlikely to obey them if they believe they can get away with it. When the mob is doing crime, this is exactly what those joining in assume. They will be lost in the crowd. Their natural tendency to self-love and conceit that they know best then take over.

Copyright 2011 Stephen Russell-Lacy

As a clinical psychologist, Stephen Russell-Lacy has specialised in cognitive-behavioural psychotherapy, working for many years with adults suffering distress and disturbance. His book Heart, Head and Hands draws links between the psycho-spiritual teachings of the eighteenth century spiritual philosopher Emanuel Swedenborg and current ideas in therapy and psychology.

He edits Spiritual Questions a free eZine that explores links between spiritual philosophy and the comments and questions of spiritual seekers. Sign up to share your views and find out more about the meaning of life.

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